Job Description

Job Description

Job Description

Description:

This position is for Spring 2025.

Schedule:

Weekdays + Weekends

Who you will be working for: The Springs Resort

The Springs Resort, located in the heart of Pagosa Springs, Colorado, is a renowned luxury destination celebrated for its 25 naturally hot therapeutic mineral pools from the deepest geothermal hot spring, The Mother Spring. Nestled alongside the San Juan River, the resort offers breathtaking views of the surrounding mountains and is an ideal retreat for relaxation and rejuvenation. Guests can indulge in world-class spa treatments, unwind in the healing waters, and experience the tranquil ambiance of this serene getaway. With a commitment to wellness and exceptional guest service, The Springs Resort provides an unforgettable experience for visitors seeking both adventure and relaxation in a stunning natural setting.

Where you will be working:

· 323 Hot Springs Blvd, Pagosa Springs, CO, 81147

· One of the best hot springs in the world.

· The world's deepest aquifer by Guinness World Records.

· Certified Great Place to Work May 2024-May 2025.

Your mission:

Should you choose to accept it…

The Springs Resort & Spa is looking for a dedicated Security Officer to help maintain a safe and secure environment for our guests and staff. In this role, you will patrol the property, monitor security systems, and respond to incidents and emergencies. As the first line of defense in ensuring the safety of everyone at the resort, you will help create a peaceful atmosphere while adhering to all security protocols. If you are reliable, detail-oriented, and have a passion for safety, we'd love for you to join our team.

Where you can make an impact:

• Patrol resort grounds, buildings, and public areas to maintain a visible security presence.
• Monitor surveillance cameras and security systems for any unusual activity or safety concerns.
• Respond promptly to alarms, disturbances, or emergency calls, ensuring guest and staff safety.
• Investigate security incidents, accidents, and thefts, providing detailed reports and documentation.
• Assist in escorting guests or staff when needed and ensure restricted areas are secure.
• Enforce resort policies and procedures, addressing any violations in a professional manner.
• Conduct regular inspections of doors, windows, and security systems to ensure they are properly functioning.
• Provide assistance to guests and staff as needed, including during evacuations or medical emergencies.
• Collaborate with other departments to resolve security issues and promote a safe environment.
• Report suspicious activities to management and follow protocols for involving local law enforcement when necessary.

What Sets You Apart:

Education/Formal Training :

• High school diploma or equivalent required; security training or certification is a plus.

Experience :

• Previous experience in security, law enforcement, or military is preferred.

Knowledge/Skills :

• Strong observational skills with the ability to remain calm and act quickly during emergencies.
• Knowledge of security systems and emergency response procedures.
• Excellent communication skills to interact with guests, staff, and law enforcement.
• Ability to handle stressful situations while maintaining a professional demeanor.
• Must be physically able to stand, walk, or patrol for extended periods.
• Must be able to travel to The Springs Resort & Spa.

Where benefits shape a better life:

• Free rentals for ski equipment, tubes, kayaks, paddle boards, discounts on rafting and Hot Air Balloon rental discounts.
• Free professional theater tickets.
• $300 Experiential Fund (only for Full time)
• $200 housing stipend (only for full time)
• Soaking, bring up to 8 friends or family.
• Local shopping discounts.
• Food discounts, 30% on Wednesdays and 20% on other days.
• Extra income on guest shout outs.
• The ability to get hotel discounts in Texas. We own and manage hotels in Houston and San Antonio.

Why Our Team Members Build Long-Term Careers with Us:

· Career Growth Opportunities

· Fast-Paced Environment

· Making a positive Impact on Guests

· Employee Benefits and Perks

· Opportunities for Training and Development

To learn more about us:

·

· Instagram - pagosahotsprings

If you have any questions reach out to Tom Sottek @ tsottek@pagosahotsprings.com

Compensation details: 20-20 Hourly Wage

PI78cfc613d885-25405-37727014

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