Job Description

Merchandise Associate - University of Michigan-Game Day Staff

Founded in 2008, Legends is a premium experiences company with more than 1,500 full-time and 30,000 seasonal team members globally. Legends has six divisions operating worldwide - Global Planning, Global Sales, Hospitality, Global Partnerships, Global Merchandise, and Global Technology Solutions - offering clients and partners a 360-degree service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment.

Recognized leaders in retail and merchandising worldwide, Legends Global Merchandise provides a fully customized, customer-centric, omnichannel shopping experience for fans. Our vertical service solution allows us to provide the latest trends, styles, designs, and brand collaborations across different categories. For in-venue, e-commerce and pop-up operations, Legends sets the standard when it comes to a unique shopping experience. We pride ourselves in creating a customized portfolio of inventory based on each property, and operating as a true extension of each client's brand. Different guests want different things, and we are here to build and provide a tailored retail experience.

The Merchandise Associate will report directly to the supervisor on duty while working closely with the other sales associates & management to deliver legendary customer service surrounding University of Michigan Game Day events. In addition, it will be necessary to be very knowledgeable about the stadium and services in order to assist any and all guests.

Essential Functions

• Customer Service Provide fun and professional environment for teammates and fans
• Proactively greet guests and assist all customers
• Uphold Legends standards and policies
• Sales Accurately ring in sales and handle cash amounts in a timely manner on the Point of Sale terminal
• Ensure that you are educated on the products and services sold throughout the Stadium
• Assist as directed by your supervisor to ensure that your assigned location is neat, organized, clean and fully stocked for all events and set up prior to event
• Assist with stocking of merchandise
• Perform other duties as assigned by supervision

Qualifications

• All applicants must be at least 18 years of age
• High school diploma or equivalent. College degree preferred
• Energetic, self-motivated, warm, and friendly personality
• Must be collaborative and a team player
• Willingness and drive to exceed guest expectations
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Basic math skills; ability to accurately count change and balance bank
• Must be able to work in a fast paced and continuously changing environment
• Able to bend and squat and walk/stand for extended periods of time
• Ability to transport up to 30 lbs on a continuous basis
• Ability to work independently or in a team during set up and to get tasks done quickly
• Ability to communicate effectively with supervisor and guests
• Must be flexible to work events at Georgia Tech athletic venues including late nights, weekends, and holidays
• Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training

Legends is an Equal Opportunity employer seeking diverse, qualified candidates to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

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