Job Description
Salary: $23-$25 per hour
Summary
This position is part of the Family and Youth Housing Program at Simpson Housing Services. The goal of the program is to provide stable housing and effective support services to homeless families and youth in transition.
This position provides education support and advocacy services to families with school-aged children as part of the Children and Youth Services Department. This mission of the CYS department is to break the generational cycle of homelessness by partnering with parents to support childrens academic success, stability, and well-being. The major duties of this position include case management through regular home visits, facilitating opportunities for parents to increase their sense of self-efficacy as advocates in their child(ren)s development, and working with parents and community members to ensure that young peoples strengths and needs are being recognized and addressed.
Services will be provided in participant homes, in area shelters, at Simpson Housing sites, and in schools. Participant populations may include those with chemical abuse challenges, criminal histories, and/or supportive parenting challenges. Employee may provide back up for other Youth Team members during periods of absence or during times of increased workloads.
The Education Support Specialist works to assist families in reaching the following goals:
1. Improved child(ren)s school attendance and grades
2. Improved child(ren)s social and emotional wellbeing
3. Increased parental involvement in education
4. Increased parental sense of self-efficacy in advocating for childrens needs
5. Increased connection to community support for childrens needs
Responsibilities
Provide child-focused case management to families with school-aged children (K-12)
Provide 15 hours of direct service per week that amplifies parents role as their childs first, best advocate
Meet with incoming families with school-aged children and provide time-limited case management around school enrollment, transportation, school supplies, school readiness and expectations, etc.
Provide time-limited services to support goal-planning and connection to resources to facilitate academic success, emotional wellness, and enrichment opportunities
Provide support to increase parental self-efficacy
Provide goal-focused, short-term case management around IEP meetings, 504 plans, McKinney-Vento access, and parent-teacher conferences
Facilitate connections to internal and external programs, as driven by parents, that further familys goals of achieving long-term housing stability independent of Simpson
Build and maintain connections with schools and relevant community partners; assist parents in building relationships with these partners as appropriate
Support parents to build and/or maintain positive parenting practices and parent-child relationships throughout all developmental stages
Work as part of an effective team to meet goals of program
Provide consultation, training, resources to family advocates, with support from CYS Manager
In cooperation with other CYS team members, design and implement activities, discussions, and/or small-group workshops for parents on relevant topics.
Communicate and coordinate services with all team members (Children and Youth Services and Family and Youth Housing Team)
Attend weekly team meetings, other required meetings
Demonstrate willingness to engage in courageous conversations
Assist with planning and implementation of Family Housing workshops and other family outings as requested
Complete accurate and thorough documentation and recordkeeping in a timely manner:
Maintain case files on families served, including case notes, resources provided, signed data privacy, intake and discharge summaries, release of information, and other relevant information
Record complete and accurate case notes within 24 hours of each service provided
Collect data as needed for reporting program objectives
Maintain accurate records including employee time sheets and travel expenses
Participate with funding reports, grant writing, and site visits
Other duties as assigned
Provide positive representations of SHS through public relations and networking:
Develop and maintain positive working relationships with staff, volunteers, participants, and other stakeholders
Network with providers of similar services
Participate in professional meetings, workshops, and staff meetings
Demonstrate essential knowledge, abilities, and skills:
Ability to build rapport and trusting relationships in a short period of time
Ability to be reflective in intentional, time-limited relationships
Ability and willingness to not overstep the parents role
Ability to center family needs and goals rather that provider needs and goals
Ability to identify and reflect a parents strengths and capabilities back to them, and a willingness to uplift parents as leaders in their families
Ability to work very well independently, with excellent skills in teamwork and collaboration
Ability to be flexible and manage time
Ability to think critically and be creative and resourceful
Knowledge of Harm Reduction and Trauma-Informed Care and commitment to that model
Ability to commit to ongoing personal and professional work identifying and dismantling white supremacy culture
Ability to communicate effectively, positively, and professional with participants, providers, family members, and others
Ability to work with individuals from very diverse backgrounds
Ability to perform non-traditional tasks while meeting participant needs
Ability to maintain confidentiality
Ability to adhere to a standard framework of boundaries in all interactions with participants, volunteers, staff, and public
Job Requirements:
Minimum two years of experience working with parents in a community setting required; experience navigating a school system preferred
Commitment to transformational services, whole-family services, and anti-racist work
Drivers License and car required
Desired:
Knowledge of child development, K-12 education policy and practice, and family systems desired
Experience and/or training in working with low-income families, diverse populations, and unhoused persons desired
Experience with Critical Time Intervention model desired
Knowledge of mental health, chemical dependency, physical or sexual abuse is desired
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