Job Description

Add expected salary to your profile for insights Join Centorrino Technologies: Innovate, Grow, and Thrive with Us! At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68. We’re on a mission to redefine the customer experience, and we need a passionate Education Support Specialist to join our Data Team in Bankstown . This role is the primary contact for the rollout and ongoing support of the Learning Management System (LMS), working closely with school leadership, the IT department, and teaching staff to ensure seamless implementation and adoption. Through hands-on support, training delivery, and resource development, the Education Support Specialist empowers staff, students, and parents to confidently engage with educational technologies. This position combines technical skills with a passion for teaching, helping to build digital confidence across the school and support continuous improvement in teaching and learning practices. Requirements Here's what you'll be doing: Collaborate closely with the Education Team and key contacts from the school, including School Leadership and the IT Department. Provide support to staff and students in utilizing technology. Respond to and resolve support requests using established processes and procedures. Help individuals develop basic troubleshooting skills for common platforms. Create and develop training resources in various formats for staff, students, and parents. Lead training sessions to introduce new technologies and enhance existing skills. Establish strong relationships with staff from different areas of the school. Administer the Learning Management System and other core applications used for teaching and learning. Follow project plans, manage priorities, and deliver projects within deadlines. Here's what you'll bring: A genuine passion for teaching and supporting others. Effective communication skills, with the ability to explain technical scenarios clearly. Exceptional attention to detail. Experience with Compass education is highly regarded. Proficiency in using technology and creating training resources such as user guides and tutorials. Previous experience in roles involving teaching, education, technical support, or customer service that include technology use. Ability to follow through and complete tasks with a focus on customer satisfaction. This role is based in an educational setting, is a 12-month full-time hybrid contract (3 days onsite, 2 days remote), and prior experience with the Compass LMS is advantageous. Benefits Why You'll Love Working Here: Extensive training and development opportunities for career growth. Discounts and benefits to maximize your money. Choice of IT equipment and access to tech at cost-price for personal use. Fun team events to celebrate achievements and foster a vibrant culture. We celebrate diversity and value every voice. Apply today to join a team that embraces innovation, inclusivity, and diversity. Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required. Unlock job insights Salary, number of applicants, skills match Your application will include the following questions: What is your expected annual base salary? Are you an Australian Citizen, New Zealand citizen, or hold a Permanent Resident Visa? What is your notice period with your current employer? Do you have or are you willing to obtain a state-based WWCC? Please include any relevant details that prompted you to report this job ad as fraudulent, misleading, or discriminatory. #J-18808-Ljbffr InnovationAus.com Pty Ltd

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